If you are housebound or too ill to come to the surgery and require a visit at home, please call the surgery before 10.30am. All home visit requests will initially be assessed over the telephone by the Nurse Practitioner or a Doctor. Home visits take up much more of a doctor’s time than a consultation in the surgery, so if you are mobile please come into the surgery to be seen where possible.
Many patients believe there is a standard home visit service available from a GP between 8am and 6.30pm, but this is not the case – the GP will decide if a home visit is warranted. Upon initial assessment over the telephone the GP may override the request for a home visit and advise the patient to attend A&E; without first seeing them. This is providing the medical condition of the patient makes that course of action appropriate.
111 will only recommend that the patient contacts their own GP service; the GP will decide the type of consultation. NHS care is based on patient need as assessed by a Clinician.
If a home visit is not approved and the patient needs to attend the surgery, they will need to arrange their own transport; this is in line with local and national guidance from health care providers and GP professional bodies.
Doctors will always encourage people to come into the surgery because this is where the best care can be provided due to having access to specialist equipment, tests can be carried out more easily and drugs issued if necessary
Nationally and in line with guidance endorsed by the Royal College of GPs, a home visit occurs for the following three reasons:
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The patient is terminally ill and housebound |
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The patient is housebound – does not leave home for other appointments |
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The patient has a severe learning or physical disability – however many of these patients can be brought to clinic by their carers. |
Urgent Community Response – Available to all patients Registered with a Warrington GP practice that are housebound or temporarily housebound due to Acute new illness or Worsening Chronic Condition/Frailty.
We have our own dedicated team of Clinicians, Therapists, and Social Workers to assess you in your own home if required.
Urgent community Response: 01925 444220
The Urgent Community Response (UCR) service can provide rapid care in a crisis at home to avoid hospital admissions and help you live as independently as possible. Whether you feel acutely unwell, have a deterioration in your health or mobility, but feel you can remain at home with support, then our team of health and social care professionals can visit to complete an assessment and aim to be with you within 2 hours, if required. We offer:
Clinical assessments for Acute conditions such as infections or for worsening Chronic conditions with potential prescriptions if needed.
Therapy assessments if you have experienced Sudden reduced mobility, you are at a high risk of falls or need Urgent mobility aids.
Therapy and social care assessments for emergency care/carers if you are eligible following assessment.
Available 8am-8pm, 7 days a week. For more info, contact the Service today or when needed on 01925 444220. Save the number, you never know when you might need help. If in doubt give us a call, out clinical professionals will triage your call and are able to offer advice and signpost to the most appropriate service if we are not the right team.